20201127: St. Jacobs Country Living Update

SMGH wanted to provide an update on the management of St. Jacobs Country Living (Formerly The Village Manor) since coming along side the team working there. Since Saturday, we have implemented many measures to ensure appropriate protections are in place, all the necessary steps to manage a COVID19 outbreak and contain any further spread outside of the home into the community. We do continue to manage two residents in the home that are positive, 4 that are in hospital and want to ensure the safety and ongoing monitoring of the 4 residents considered at high risk for COVID19 but are currently testing negative.

Today at St. Jacobs Country Living, we are pleased to report that 15 residents living at the Manor House are considered resolved cases. This means, that they are no longer at risk of infecting others with COVID19 and have moved through COVID19 themselves. They pose no risk to the community either, so are able to come out of isolation and be able to move around in the community safely.

We also want to ensure the ongoing safety of staff working in the home. For these reasons, all staff will continue to use a heightened level of PPE appropriate to the circumstance and we will maintain very active care on site at the home. In addition, to date a total of 9 staff that have worked at the home since the start of the outbreak, have tested positive. None of these staff are currently working at the home.

We also continue to limit visitors to the home while the outbreak continues to be managed. We are supporting residents through phone and virtual visits the best way possible. Any service workers or otherwise coming into the home, are required to wear protection given there are still positive cases in the home.

If you have any questions please contact info@smgh.ca and we will be happy to address your questions.

Lee Fairclough
President, SMGH

As published: https://www.smgh.ca/update-on-village-manor-outbreak/

We are a Home for the Living!

Independent living in our home gives all the freedom and flexibility of living on your own with no day-to-day responsibilities, like grocery shopping, cooking, housecleaning, shoveling snow, maintaining a yard, home upkeep maintenance, and laundry unless you wish to.

Here, you’ll be able to keep up an active social life with family and friends, pursue your hobbies, explore new interests and friendships, and engage in a wide range of activities if you wish to. How you spend your time is completely up to you.

You’ll enjoy three delicious meals a day, prepared in our Home kitchen. We are developing a wide selection of health and leisure including services and unique programs that are exclusive to promoting and supporting Independent Living

Celebration of Special Occasions

Special Occasions are times to be celebrated!

The residents all look forward to remembering and marking their special day!

Working with ORCA and WWLHIN

We are a member of ORCA (Ontario Retirement Communities Association) which provides training for our staff, advice for working with Protocols and directives, seminars, road shows and more.

We also work with the Waterloo Wellington Local Health Integration Network co-ordinating the level of care you require and availability.

Caring Staff

Due to COVID-19 restrictions, our staff go the extra mile to assist residents in keeping in touch with family members and friends!


Wes Moore and Staff,
I would like to sincerely thank you for caring for Donna. I appreciate the hurdles you may have gone through because of her wanting to come to Ottawa. Thankfully she is well and she is settled into the new home. She made friends already, the other day I found her singing along with another lady and smiling. She has no recollection of recent events; however, she clearly remembers Ottawa, all of us and seems happy.
Once again thank you for all you did and your dedication and sacrifice for the elderly, especially my beloved friend Donna.
Sincerely, Carolina T.

We wish to express our appreciation for the service available at The Village Manor. We have a family member & friend living there. After years of many different people’s efforts and many frustrating and non-ideal situations, the decision was made to move this person to The Village Manor, with the help from Community Care concept, in hopes she can cope better with life. Thanks, be for God, our hopes have become reality. We are very grateful to Wes Moore, as the owner of this home, for so faithfully trying to perform his duties to keep things running smoothly and also thank the staff for what they do each day. We sincerely hope Wes may be greatened health & strength to keep this home going. It is a vial part of the community.
Noah S., Elia S., James M., Eleanor B., Fern B., Aaron S., Anna S.

Good morning Wes,
I wanted to let you know that I appreciate all you have done to make my parents life an enjoyable experience at the Manor and hopefully my Dad can continue to enjoy many more years there.
Thanks, Toni P.